3 days, Jan 17 - 19 Jan, 2017
This is a practical course aimed at all those dealing with complaints. It looks at the causes of client ...
3 days, Feb 21 - 23 Feb, 2017
All staff within a business, company, partnership or charitable organisation should have an understanding of ...
4 days, Nov 01 - 04 Nov, 2016
Information is very vital resource in modern time. It forms the basis of making appropriate response to ...