Crisis Management and Critical Incident Stress Course

An effective foundation for concepts and skills employed in crisis or disaster situations is explored. Participants learn about group behaviour, psychological response to crisis, crisis communication, and conflict resolution, as well as gain a solid grounding in understanding and managing critical incident stress reactions in people exposed to traumatic events, with particular emphasis given to the nature of trauma and the mitigation of its impacts. Participants explore different types of critical incidents and their associated features, acute, delayed, and cumulative stress reactions of normal persons exposed to abnormal events, the rescue personality and basic debriefing methodology.

Pre-requisites: EMC5170, EMC5172, EMC5174

Program Eligibility

Applicants are required to provide proof of successful completion of a university degree or two-year College Diploma (minimum) or equivalent in a related discipline, OR related work experience in emergency management.

Applicants who have not completed a university degree or college diploma may be considered based upon relevant emergency management work experience and/or post-secondary credits achieved. These applicants will be assessed individually.

Who Is Right for the Program?

Program participants represent a spectrum of businesses and sectors, geographic regions and nationalities, and areas of expertise. The unifying theme is a broad base of employees and recognition of their critical role in Crisis Management and Critical Incident Stress

Crisis Management and Critical Incident Stress is designed for senior-level executives and experienced leaders who are responsible for psychological response to crisis, crisis communication, and conflict resolution within their organization. Participants hail from a variety of organizations-both young and established organization that are medium or large in size-and may come to the program to  examine best practices in minimizing psychological response to crisis, crisis communication, and conflict resolution.

The program is open to senior executives from a variety of functional backgrounds, including research and development, operations, human resources, finance, and marketing. These leaders, tasked with Crisis Management by proactively managing crisis, may include:

• Chief executive officers
• General managers
• Chief business development officers
• Human Resource Managers
• Administrators
• Chief financial officers
• Heads of departments and units
• Managers of mergers and acquisitions
• Auditors and Accountants

Admissions

Because a diverse participant mix is an important part of every CPSPD Emergency Management program, we look for candidates who reflect a broad range of industries, functions, countries, and backgrounds to enrich the learning experience.

No payment is necessary until you have been accepted into CPSPD Emergency Management program. After admission notification, we will send you an invoice via email; payment is due within 30 days of the invoice date. If admission is within 30 days prior to the start of the program, payment is due upon receipt of the invoice. Payment is required prior to the program start date. We accept payment by company cheque, bank wire transfer, or credit card (Visa, MasterCard). Details are included on the program invoice.

If you need to cancel or defer participation, you must submit your request in writing more than 30 days before the start of the program to receive a full refund. Due to program demand and the volume of preprogram preparation, cancellations or deferrals received 14 to 30 days prior to the start of the program are subject to a fee of one-half of the program fee. Requests received within 14 days are subject to full payment.

Requirements

Although there are no formal educational requirements, admission is a selective process based on professional achievement and organizational responsibility. We look for professionals who have demonstrated emergency management talent and leadership potential.

CPSPD Emergency Management programs enrich both participants and their organizations, and require full commitment from each party.

Language Proficiency

We deliberately design our programs to encourage individual growth and to foster productive interaction among participants. For that reason, proficiency in written and spoken English is essential.

Application Process

CPSPD must receive your application and any other required documents in order to prepare the application for review by the Admissions Committee.

To apply, you may use our online form or download an application.

Delivery Method
The program will be delivered using the following methodologies: Lectures, discussions, syndicate work, Videos, case studies and exercises