Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Executive Secretaries and Personal Assistants Development Course

By: Centre for Public Service Productivity and Development

Abuja FCT, Nigeria

25 - 27 Jun, 2024  3 days

Follow Event   

  

NGN 165,000

Get 5.00% off

Venue: Abuja

Other Dates

Venue Date Fee  
Lagos, Lagos State, Nigeria 16 - 18 Jan, 2024 NGN165000
Lagos, Lagos State, Nigeria 10 - 12 Sep, 2024 NGN165000
Lagos, Lagos State, Nigeria 10 - 12 Dec, 2024 NGN165000

Experienced Executive Secretaries and Personal Assistants are needed for top positions. However, they are in short supply. Many ES and PAs work tirelessly to coordinate Ministries, government agencies and Parastatals. Others coordinate the operations of multi-national corporations and agencies. They are often working in the office environment with responsibility for the efficient administration and coordination of the physical, secretarial and human resources of a organisation. The role of the ES and PAs is rapidly changing therefore they need refresher course constantly.

Course Outline:

  • The Executive Secretary Analysis of Personal Strengths and Weaknesses
  • Abilities, Duties, Influences and Organizational Cultures

The Modern Office Environment

  • Office Layout, Landscaped V Traditional, Environmental Issues, Space Planning

Health, Safety and Security In The Office

  • Making and Maintaining a Safe and Healthy Environment.
  • Dealing with Stress. Ergonomics and Information Technology

Cultural Diversity in The Workplace

  • Influences of Culture on Society. Diversity Awareness. The Multicultural Organization

The Executive Secretary

  • Skills Analysis, Personal Characteristics. Why Some Secretaries Fail.

The Organisation

  • Models of Organizational Behavior. Organization Charts. Chain Of Command And Span Of Control. Staffing and Training Policies. Job Descriptions In Manpower Planning

Goal Setting and Planning

  • Levels of Goals and Their Importance. Mission Statements. Goal Setting. Problem Solving Using Force Field Analysis.

Time and Self-Management

  • Time Management. Organizing Your Boss. Time Logs. Common Time Wasters. Change The Time Wasting

Operate a Clear Desk Policy

  • The Raft Technique. Paperwork Management.

Technology in The Office

  • Integrated Office Systems, Protecting Equipment, Data and Your Health

Delegation

  • Why Delegate? Structuring Delegation.
  • Listening Skills
  • The Importance of Good Listening Skills
  • Steps to Good Listening

Meetings

  • Types of Meetings and Committees.
  • Officiating of a Meeting.
  • Documentation.

Presentation Skills

  • Analyze Your Feelings. Good Speaking Techniques. Preparation.

Ethics in the Workplace

  • Universal Standards. Ethical Dilemmas. Ethical Lapses. Corporate and Social Responsibility.

Motivation at Work

  • Why Work? Motivational Theories.
  • Rewarding Exceptional Performance.
  • Managing Motivation.

Team Development and Participation

  • Why Teams? The Attributes of A Good Team. Team Roles.
  • The Stages of Team Development.
  • Criteria for Success.

Dealing with Conflict in the Workplace

  • Establishing Constructive Relationships.
  • Dealing with Difficult Personalities.
  • Managing Your Anger.

Course Methodology:

  • A variety of methodologies will be used during the course that includes:
  • (30%) Based on Case Studies
  • (30%) Techniques 
  • (30%) Role Play
  • (10%) Concepts
  • Variety of Learning Methods
  • Lectures
Abuja Jun 25 - 27 Jun, 2024
Lagos, Lagos State, Nigeria 16 - 18 Jan, 2024
Lagos, Lagos State, Nigeria 10 - 12 Sep, 2024
Lagos, Lagos State, Nigeria 10 - 12 Dec, 2024
NGN 165,000.00(The program fees covers tuition, Course Materials, Tea/Coffee Break, Lunch, Bag, Certificate of participation and administration)
USD 500.00(The program fees covers tuition, Course Materials, Tea/Coffee and Break, Lunch, Bag, Certificate of participation and administration)
(Convert Currency)

Dr Chris Egbu +2348023194131

Organizations sponsoring two staff will get 10% discount, Three - Five will get 15% discount, Six - Ten will get 20% discount and Payment before two weeks to event date attracts 5% discount. You can also consider the option of having this training in-house or online at 40% discount and 5 free e-books
NST PPC Advert

Related Courses

Crisis Management and Critical Incident Stress Course Crisis Management and Critical Incident Stress Course

4 days, 09 - 12 Jul, 2024 

2024-07-09 12:07:00 2024-07-09 12:07:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

An effective foundation for concepts and skills employed in crisis or disaster situations is explored. Participants learn about group behaviour, psychological response to crisis, crisis ...

International Public Sector Accounting Standards (IPSAS) Course International Public Sector Accounting Standards (IPSAS) Course

4 days, 17 - 20 Sep, 2024 

2024-09-17 12:09:00 2024-09-17 12:09:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

IPSAS aim is to improve the quality of general purpose financial reporting by public sector entities, leading to better informed assessments of the resource allocation decisions made by governments, ...

The Role of Engineers and Technical Officers as Business Influencers and Managers Course The Role of Engineers and Technical Officers as Business Influencers and Managers Course

3 days, 23 - 25 Jul, 2024 

2024-07-23 12:07:00 2024-07-23 12:07:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

This course offers engineers and technical staff who are making the transition to managerial and supervisory positions an excellent opportunity to understand the differences in mindset between ...

International Public Relations and Protocol Management Conference International Public Relations and Protocol Management Conference

5 days, 17 - 21 Jun, 2024 

2024-06-17 12:06:00 2024-06-17 12:06:00
United Arab Emirates

Centre for Public Service Productivity and Development

The Objectives of this confrerence is as follows: To build on existing knowledge of Strategic Public Relations To apply the tactical skills required for working in Strategic Public Relations To ...