Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Executive Secretaries and Personal Assistants Development Course

By: Centre for Public Service Productivity and Development

Abuja FCT, Nigeria

02 - 04 Apr, 2019  3 days

Follow Event   

  

NGN 135,000

Experienced Executive Secretaries and Personal Assistants are needed for top positions. However, they are in short supply. Many ES and PAs work tirelessly to coordinate Ministries, government agencies and Parastatals. Others coordinate the operations of multi-national corporations and agencies. They are often working in the office environment with responsibility for the efficient administration and coordination of the physical, secretarial and human resources of a organisation. The role of the ES and PAs is rapidly changing therefore they need refresher course constantly.

Course Outline:

  • The Executive Secretary Analysis of Personal Strengths and Weaknesses
  • Abilities, Duties, Influences and Organizational Cultures

The Modern Office Environment

  • Office Layout, Landscaped V Traditional, Environmental Issues, Space Planning

Health, Safety and Security In The Office

  • Making and Maintaining a Safe and Healthy Environment.
  • Dealing with Stress. Ergonomics and Information Technology

Cultural Diversity in The Workplace

  • Influences of Culture on Society. Diversity Awareness. The Multicultural Organization

The Executive Secretary

  • Skills Analysis, Personal Characteristics. Why Some Secretaries Fail.

The Organisation

  • Models of Organizational Behavior. Organization Charts. Chain Of Command And Span Of Control. Staffing and Training Policies. Job Descriptions In Manpower Planning

Goal Setting and Planning

  • Levels of Goals and Their Importance. Mission Statements. Goal Setting. Problem Solving Using Force Field Analysis.

Time and Self-Management

  • Time Management. Organizing Your Boss. Time Logs. Common Time Wasters. Change The Time Wasting

Operate a Clear Desk Policy

  • The Raft Technique. Paperwork Management.

Technology in The Office

  • Integrated Office Systems, Protecting Equipment, Data and Your Health

Delegation

  • Why Delegate? Structuring Delegation.

 

 

  • Listening Skills
  • The Importance of Good Listening Skills
  • Steps to Good Listening

Meetings

  • Types of Meetings and Committees.
  • Officiating of a Meeting.
  • Documentation.

Presentation Skills

  • Analyze Your Feelings. Good Speaking Techniques. Preparation.

Ethics in the Workplace

  • Universal Standards. Ethical Dilemmas. Ethical Lapses. Corporate and Social Responsibility.

Motivation at Work

  • Why Work? Motivational Theories.
  • Rewarding Exceptional Performance.
  • Managing Motivation.

Team Development and Participation

  • Why Teams? The Attributes of A Good Team. Team Roles.
  • The Stages of Team Development.
  • Criteria for Success.

Dealing with Conflict in the Workplace

  • Establishing Constructive Relationships.
  • Dealing with Difficult Personalities.
  • Managing Your Anger.

Course Methodology:

  • A variety of methodologies will be used during the course that includes:
  • (30%) Based on Case Studies
  • (30%) Techniques 
  • (30%) Role Play
  • (10%) Concepts
  • Variety of Learning Methods
  • Lectures
Abuja Apr 02 - 04 Apr, 2019
NGN 135,000.00(The program fees covers tuition, Course Materials, Tea/Coffee Break, Lunch, Bag, Certificate of participation and administration)
USD 500.00(The program fees covers tuition, Course Materials, Tea/Coffee and Break, Lunch, Bag, Certificate of participation and administration)
(Convert Currency)

Dr Chris Egbu +2348023194131

Organisation sponsoring more than two staff will get 10% discount and Payment before two weeks to event date attracts 5% discount
NST PPC Advert
Related Courses
The Company Secretary/Legal Adviser Program The Company Secretary/Legal Adviser Program

3 days, 21 - 23 May, 2019 

2019-05-21 12:05:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

In-House Counsel are faced with many challenges. The job can include a huge variety of topics, depending upon the activities of their organisation. So, company lawyers have to be flexible and ...

Effective Credit Administration and Debt Recovery Course Effective Credit Administration and Debt Recovery Course

3 days, 02 - 04 Jul, 2019 

2019-07-02 12:07:00
Abuja FCT, Nigeria

Centre for Public Service Productivity and Development

Packed with effective and proven to work techniques, our training program in Credit Administration, Accounting and Debt Recovery is highly interactive and uses a very useful approach in dealing with ...

Preventing and Managing Pollution and Environmental Degradation as a Tool for Resource Efficiency Course Preventing and Managing Pollution and Environmental Degradation as a Tool for Resource Efficiency Course

3 days, 07 - 09 May, 2019 

2019-05-07 12:05:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

This course gives you the opportunity to expand your understanding of environmental management as a means of reducing consumption; and avoiding, minimizing or reducing pollution of the environment, ...

Time Management for Professionals Course Time Management for Professionals Course

3 days, 12 - 14 Nov, 2019 

2019-11-12 12:11:00
Abuja FCT, Nigeria

Centre for Public Service Productivity and Development

Managing time efficiently could not only improve your productivity but will also help you to achieve a less stressful and more enjoyable way of operating both within the firm and outside it. This ...