Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Customer Care and Conflict Resolution Training

By: Capacity for Africa

Lagos State, Nigeria

30 Jan - 03 Feb, 2023  5 days

Follow Event

  

NGN 200,000

Venue: Lagos, Abuja, Online, E-Learning

Other Dates

Venue Date Fee  
Lagos, Abuja, Online, E-Learning, Lagos State, Nigeria 02 - 05 May, 2023 NGN200000
Lagos, Abuja, Online, E-Learning, Lagos State, Nigeria 31 Jul - 04 Aug, 2023 NGN200000
Lagos, Abuja, Online, E-Learning, Lagos State, Nigeria 30 Oct - 03 Nov, 2023 NGN200000
Customer service/care is the backbone of all thriving businesses. Besides helping your customers feel better about your product and organization which will keep them coming back with their friends, customer care skills can increase your value to your company and advance your career at the same time. However, trying to please every customer is virtually impossible in any industry with no exception. No matter who is at fault, it’s your job to clean up the situation or you’ll lose your customer. You can’t dodge customer conflict your whole career, so you need professional tips for dealing with it – and this training provides just that! Also in a video guide, you will learn the right ways to care for your valued customers by viewing scenarios in actual business settings.

For Whom: Customer Care, Customer Service, Customer Relationship, Consumer Affairs Officers and Call Centre Executives

Lagos, Abuja, Online, E-Learning Jan 30 - 03 Feb, 2023
Lagos, Abuja, Online, E-Learning, Lagos State, Nigeria 02 - 05 May, 2023
Lagos, Abuja, Online, E-Learning, Lagos State, Nigeria 31 Jul - 04 Aug, 2023
Lagos, Abuja, Online, E-Learning, Lagos State, Nigeria 30 Oct - 03 Nov, 2023

Registration: 08:00:am - 10:00:am

Class Session: 10:00:am - 04:00:am

NGN 200,000.00 + 10,000.00 (VAT)
USD 1,000.00 + 50.00 (VAT)
(Convert Currency)

Dr Gosim Martin, Director of Program +2348034963464

10% Discount for 2 or more participants from the same organization
Capacity for Africa Faculty

Related Courses

Impact Evaluation Practice Training Impact Evaluation Practice Training

5 days, 30 Jan - 03 Feb, 2023 

2023-01-30 12:01:00 2023-01-30 12:01:00
Lagos State, Nigeria

Capacity for Africa

The nature of development work – regionally, nationally or internationally – requires accountable, efficient programs that can measure the impacts of their interventions. This training ...

Community Relations Strategy Training Community Relations Strategy Training

5 days, 30 Jan - 03 Feb, 2023 

2023-01-30 12:01:00 2023-01-30 12:01:00
Lagos State, Nigeria

Capacity for Africa

Community relations has recently been described as "food for the soul of the organization." More chief executives are acknowledging that community relations is no longer an afterthought or ...

Customer Experience Management Training Customer Experience Management Training

5 days, 13 - 17 Feb, 2023 

2023-02-13 12:02:00 2023-02-13 12:02:00
Lagos State, Nigeria

Capacity for Africa

How does the person manning the front desk of your office handle several people simultaneously with professionalism and poise? This fast-paced course is specifically designed to answer this and other ...

Advanced Secretarial Skills Training Advanced Secretarial Skills Training

5 days, 20 - 24 Mar, 2023 

2023-03-20 12:03:00 2023-03-20 12:03:00
Lagos State, Nigeria

Capacity for Africa

At the end of the program, participants will be able to: Gain a comprehensive knowledge of the skills and techniques required to be an effective secretary. Learn the vital skills and knowledge to ...