Conferences, training, seminars about / in Customer Service

2 day, Apr 22 - 23 Apr, 2019

Rivers State, Nigeria

Ciel Consulting

Good customer service can be considered as the big differentiator between firms. While competing products are often similar and can anyway be easily duplicated, good customer service is a holistic ...

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Competencies in Service Strategy Course

4 days, Apr 23 - 26 Apr, 2019

Lagos State, Nigeria

Tom Associates Training

A customer service thought process that enables everyone participating in it to contribute to development of strategies regarding: Understanding Customer Equity: Customer value proposition Customer ...

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Hospitality Etiquette and Customer Service Excellence Course

3 days, Apr 24 - 26 Apr, 2019

Lagos State, Nigeria

GoldStead Resources Company Limited

Success in any industry relies on relationships: with co-workers, clients, suppliers or investors. When you are polite and considerate in dealing with others, you’re more likely to create ...

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Customer Service Intelligence Training

2 day, Apr 25 - 26 Apr, 2019

Lagos State, Nigeria Lagos

JK Michaels Consulting

Customer service intelligence certification course at JK Michaels ultimate goal is to increased customer loyalty and retention. This requires the integration of many different parts of a business, ...

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Managerial Facilitation of Value-Added Customer Service Excellence Course - Diploma Postgraduate

5 days, May 06 - 10 May, 2019

Qatar Doha, Qatar

HRODC Postgraduate Training Institute, A Postgraduate-Only Institution

This managerial facilitation of value-added customer service excellence course - diploma postgraduate course is designed for: Executives; Directors; Board of Directors; Consultants; General ...

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CSPT/CRM| Customer Service Professional Training

2 day, May 06 - 07 May, 2019

Lagos State, Nigeria

Jobskills Training Institute Nigeria Limited

At the conclusion of this Training Participants should be able to: Turn prospects into customers Minimize defections Have a large proportion of loyal customers Have a profitable relationship of the ...

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Business Etiquette and Excellent Customer Service Course

3 days, May 06 - 08 May, 2019

Lagos State, Nigeria

GoldStead Resources Company Limited

By the end of this course, participants will be able to: Define etiquette and understand how it is valuable to companies and other organizations. Identify the ‘Three Cs’ of a good ...

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Customer Care and Conflict Resolution Training

5 days, May 13 - 17 May, 2019

Lagos State, Nigeria

Capacity for Africa

Customer service/care is the backbone of all thriving businesses. Besides helping your customers feel better about your product and organization which will keep them coming back with their friends, ...

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Effective Customer Service and Employee Effectiveness Course

3 days, May 14 - 16 May, 2019

Lagos State, Nigeria Lagos

Newways Consulting

Effective customer service training is critical to your organization’s success. Without your customers, you wouldn’t be in business. In this course we cover all the most important ...

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Front Desk Management Training

5 days, May 20 - 24 May, 2019

Lagos State, Nigeria

Capacity for Africa

How does the person manning the front desk of your office or business handle several people simultaneously with professionalism and poise? This fast-paced course is specifically designed to answer ...

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Customer Service Intelligence Training

2 day, Jun 13 - 14 Jun, 2019

Lagos State, Nigeria Lagos

JK Michaels Consulting

Customer service intelligence certification course at JK Michaels ultimate goal is to increased customer loyalty and retention. This requires the integration of many different parts of a business, ...

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Advanced Customer Service Skills and Relationship Management Course

2 day, Jun 14 - 15 Jun, 2019

Lagos State, Nigeria

McTimothy Associates

This training will help you keep customers, build market share and improve the performance of the entire workforce with a superior customer service strategy. Learn how you can increase your ...

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Customer Experience Management Course

3 days, Jun 25 - 27 Jun, 2019

Lagos State, Nigeria

LCL Coaches Consultants

The sustainability of a business is hinged on its ability to attract, maintained, and source for customers. The odds of maintaining a customer is proportional to the customer experience with the ...

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The Customer Complaint System Course: A Tool for Customer Service Improvement

4 days, Jun 26 - 29 Jun, 2019

Lagos State, Nigeria

McTimothy Associates

This specialized course tackles the issue of customer complaints by focusing on its two components: the behavioral aspect related to the individual employee who deals face to face with the ...

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Exceptional Customer Service Programme Course

5 days, Jul 08 - 12 Jul, 2019

Abuja FCT, Nigeria

Nigerian Institute of Management

Marketers, salespersons and other customer contact staff must give exceptional service to expect customer loyalty and grand patronage. This can only be done by understanding the customer. This ...

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Customer Service and Anger Management Course

2 day, Jul 15 - 16 Jul, 2019

Lagos State, Nigeria

Goal-Net International

Transform your Customer Service and deliver exceptionally to your clients. The more you care and amaze your customers the more your business will explode. Increased Customer Satisfaction = Increased ...

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Superior Customer Service Training

5 days, Jul 15 - 19 Jul, 2019

Lagos State, Nigeria

Capacity for Africa

The purpose of the program is to develop customer service skills that increase value to the participant’s company and career, recognizing that service delivery is an “individual response ...

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Attaining Excellence in Customer Service Delivery Course

2 day, Jul 19 - 20 Jul, 2019

State, Nigeria

McTimothy Associates

In this course we cover all the most important elements of service any person involved in direct interactions with customers should know and apply. From the necessary behavioral and communication ...

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Exceptional Customer Service Programme Course

5 days, Jul 22 - 26 Jul, 2019

Kano State, Nigeria Nim Management House Kano

Nigerian Institute of Management

Marketers, salespersons and other customer contact staff must give exceptional service to expect customer loyalty and grand patronage. This can only be done by understanding the customer. This ...

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Certified Customer Service Professional Training

4 days, Jul 23 - 26 Jul, 2019

Lagos State, Nigeria Lagos

JK Michaels Consulting

Customer service intelligence certification course at JK Michaels ultimate goal is to increased customer loyalty and retention. This requires the integration of many different parts of a business, ...

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Social Customer Service Management Course.

2 day, Jul 26 - 27 Jul, 2019

Lagos State, Nigeria

McTimothy Associates

The image of an organization is only as good as the image of its frontline. What does your front office say about your company? Any organization that strives for excellence, distinction, and ...

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Exceptional Customer Service Programme Course

5 days, Jul 29 - 02 Aug, 2019

Rivers State, Nigeria

Nigerian Institute of Management

Marketers, salespersons and other customer contact staff must give exceptional service to expect customer loyalty and grand patronage. This can only be done by understanding the customer. This ...

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Customer Service Intelligence Training

2 day, Aug 06 - 07 Aug, 2019

Lagos State, Nigeria Lagos

JK Michaels Consulting

Customer service intelligence certification course at JK Michaels ultimate goal is to increased customer loyalty and retention. This requires the integration of many different parts of a business, ...

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Exceptional Customer Service Programme Course

5 days, Aug 19 - 23 Aug, 2019

Lagos State, Nigeria

Nigerian Institute of Management

Marketers, salespersons and other customer contact staff must give exceptional service to expect customer loyalty and grand patronage. This can only be done by understanding the customer. This ...

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Front Desk and Customer Relations Skills Course

3 days, Aug 21 - 23 Aug, 2019

Lagos State, Nigeria

Tom Associates Training

This front desk and customer relations skills course exposes the participants to: How to develop a personal attitude for excellent service. Making the front desk/reception areas a desirable ...

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Exceptional Customer Service Programme Course

5 days, Sep 09 - 13 Sep, 2019

Abuja FCT, Nigeria

Nigerian Institute of Management

Marketers, salespersons and other customer contact staff must give exceptional service to expect customer loyalty and grand patronage. This can only be done by understanding the customer. This ...

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Exceptional Customer Service Programme Course

5 days, Sep 09 - 13 Sep, 2019

Kano State, Nigeria Nim Management House Kano

Nigerian Institute of Management

Marketers, salespersons and other customer contact staff must give exceptional service to expect customer loyalty and grand patronage. This can only be done by understanding the customer. This ...

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Competencies in Service Strategy Course

4 days, Sep 10 - 13 Sep, 2019

Lagos State, Nigeria

Tom Associates Training

A customer service thought process that enables everyone participating in it to contribute to development of strategies regarding: Understanding Customer Equity: Customer value proposition Customer ...

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Certified Customer Service Professional Training

4 days, Sep 23 - 26 Sep, 2019

Lagos State, Nigeria Lagos

JK Michaels Consulting

Customer service intelligence certification course at JK Michaels ultimate goal is to increased customer loyalty and retention. This requires the integration of many different parts of a business, ...

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Rebranding Customer Servive Course

3 days, Oct 08 - 10 Oct, 2019

Lagos State, Nigeria

LCL Coaches Consultants

Brand managers are gatekeepers for company products and services. Their efforts impact all internal and external communication and are essential to the image of any business. Here are the top seven ...

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Customer Service Intelligence Training

2 day, Oct 17 - 18 Oct, 2019

Lagos State, Nigeria Lagos

JK Michaels Consulting

Customer service intelligence certification course at JK Michaels ultimate goal is to increased customer loyalty and retention. This requires the integration of many different parts of a business, ...

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Dealing with Conflicts and Complaints Course

3 days, Nov 11 - 13 Nov, 2019

Ogun State, Nigeria

TSI Limited

The customer is always right - right? Sometimes there are occasions when the customer is not entirely right, or when their behaviour in making a complaint is such that they need to be ...

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Complaints Avoidance Course

3 days, Nov 12 - 14 Nov, 2019

Abuja FCT, Nigeria Abuja

Newways Consulting

This is a practical course aimed at all those dealing with complaints. It looks at the causes of client complaints, why complaints arise, how client concerns or complaints are first ...

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Front Desk and Customer Relations Skills Course

3 days, Nov 12 - 14 Nov, 2019

Lagos State, Nigeria

Tom Associates Training

This front desk and customer relations skills course exposes the participants to: How to develop a personal attitude for excellent service. Making the front desk/reception areas a desirable ...

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Customer Service Intelligence Training

2 day, Dec 03 - 04 Dec, 2019

Lagos State, Nigeria Lagos

JK Michaels Consulting

Customer service intelligence certification course at JK Michaels ultimate goal is to increased customer loyalty and retention. This requires the integration of many different parts of a business, ...

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Competencies in Service Strategy Course

4 days, Dec 03 - 06 Dec, 2019

Lagos State, Nigeria

Tom Associates Training

A customer service thought process that enables everyone participating in it to contribute to development of strategies regarding: Understanding Customer Equity: Customer value proposition Customer ...

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Certified Customer Service Professional Training

4 days, Dec 09 - 12 Dec, 2019

Lagos State, Nigeria Lagos

JK Michaels Consulting

Customer service intelligence certification course at JK Michaels ultimate goal is to increased customer loyalty and retention. This requires the integration of many different parts of a business, ...

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Exceptional Customer Service Programme Course

5 days, Dec 09 - 13 Dec, 2019

Rivers State, Nigeria

Nigerian Institute of Management

Marketers, salespersons and other customer contact staff must give exceptional service to expect customer loyalty and grand patronage. This can only be done by understanding the customer. This ...

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Conferences, training, seminars about / in Customer Service

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