The executive secretaries, senior secretaries and executive personal assistants are responsible for organizing all activities of the chief executive officers in all organizations. They are responsible for managing the executive office of the CEOs and ensuring that the executive is able to carry out their functions.

Increased demand in the office environment has placed more responsibilities on the executive secretaries and personal assistants (PAs). They plan and organize events and have to use more sophisticated techniques and skills to achieve organizational goals.

As the functions of their principals become stretched, so all is theirs, this course is specifically designed to help executive secretaries and personal assistants develop advanced business management skills and competencies needed for best practices in modern office management and administration.

For whom:

This program is designed for Executive Personal Assistants, Executive Secretaries, Personal Assistants, Personal Secretaries, Office Managers, Administration Managers, Management Secretaries, Senior Assistants, and Executive Personal Secretaries. Those responsible for the support of senior management and executives will equally benefit from this program.

Learning objectives:

At the end of the program, participants will be able to:

• develop a powerful strategic alliance and partnership with the executive
• build skills to competently manage relationships;
• effectively manage office resources for enhanced productivity
• establish Office Management Routines and stick to them
• Setup Delineated Responsibilities
• perform their roles effectively as office managers;
• build a notable personal brand for career progress
• develop persuasive skills to influence management in decision-making
• prioritize the demands of multiple managers
• develop skills to manage self and others
• learn to delegate effectively