|
Excellent Customer Service and Relationship Management
NGN 107,500 |
Venue: Online via Zoom Physical at Amag Learning Centre, 2nd Floor, Block B, Flat 5, Alapere Estate, Alapere-Ketu, Lagos
Participants at this excellent customer service and relationship management training course will be able to:
- Identify customers’ needs, create value for customers and deliver superior customer service to them.
- Handle customer complaints effectively
- Communicate effectively with customers.
- Improve customer relationship management.
- Understand how to create a vision for customer satisfaction.
- Manage dissatisfied customers and turn them to loyal customers.
Online via Zoom Physical at Amag Learning Centre, 2nd Floor, Block B, Flat 5, Alapere Estate, Alapere-Ketu, Lagos | Jun 19 - 20 Jun, 2023 |
Registration: 08:30:am - 09:00:am
Class Session: 09:00:am - 16:00:pm
NGN 107,500.00 + 5,375.00 (VAT) | |
Kehinde Olubi 08033000401
Up to 10% discount applies to 3 or more delegates from the same organization
Our seasoned and experienced facilitators will teach this course