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Professional Telephone Skills for the Help Desk Training
NGN 250,000 |
Venue: Lagos Learning Centre, 1A Unity Road, off Bank Anthony Way, Ikeja, Lagos
The help desk is a place where the relentless ringing of the phone can slowly drive a perfectly sane, patient, and skilled help desk operator into a frazzled shell of their former self. In a world where the ubiquitous telephone plays such an important role in the customer service that an organization provides, it is worthwhile to review a few of the basics when it comes to using the phone, especially from the perspective of the help desk officer.
For Whom: Help Desk Executives, Call Centre Executives, Receptionists, Secretaries, Customer Service Officers, and other frontline people.
Lagos Learning Centre, 1A Unity Road, off Bank Anthony Way, Ikeja, Lagos | Sep 30 - 04 Oct, 2024 |
Registration: 08:00:am - 10:00:am
Class Session: 10:00:am - 04:00:am
NGN 250,000.00 + 12,500.00 (VAT) | |
USD 1,000.00 + 50.00 (VAT) | |
Dr. Gosim Martin, Director of Program +2348034963464
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