With business processes, equipment, documentation and communication becoming increasingly complicated, managers and professional administrators need a wide range of skills to run the office effectively. Often these skills are neglected or ignored, which results in ineffective office management. General office administration is part and parcel of the day-to-day running of any business. As an office manager, you may be responsible for petty cash, managing the switchboard, dealing with delivery services, the administration of basic office facilities, and general management.

This Effective Office Management program will help increase participants' motivation and confidence through an understanding of the principles and best practices of successful office management.

For Whom

This program is designed for managers, professionals wanting to learn practical management techniques for good planning, organizing themselves and others and delegating effectively, Individuals who are responsible for managing any type of group or team, Professionals who would want a refresher in planning techniques, Professionals who wish to overcome resistance to change, Professionals wishing to enhance their ability to manage people

Learning Objectives

At the end of the course, participants will be able to:   

• Explain the value of strategic thinking
• Develop objectives aligned with organizational vision
• Set priorities and prepare plans
• Develop the ability to delegate effectively
• Apply and explain different leadership styles and their impact on team performance