HR Policy and Procedure Writing is critical to driving organizational consistency, legal compliance and effective people management. This training empowers HR professionals, managers and administrators to design, write and implement clear, structured policies aligned with company culture, operational needs and regulatory standards.

Through a practical, results-driven approach, participants will master how to craft documentation that reflects best practices while fostering fairness, transparency and workforce accountability. The program delivers a balance of expert-led instruction and real-world application.

Available in both in-person and virtual formats, the training culminates in the issuance of a recognized certificate of participation.

Course Objectives

By the end of this course, participants will be able to:

• Understand the difference between policies, processes and procedures
• Understand HR roles and responsibilities
• Understand the need for HR policies and procedures
• Writing effective HR policy and procedure
• Comprehend the importance of good quality HR policies and procedures to the overall business
• Write effective organization business-related HR policies and procedures for implementation throughout their organization
• Learn the critical importance of designing a stakeholder communication program throughout the company to embed the updated policies and procedures

Target Audience

• Professionals working in human resources planning or human resources administration who are directly responsible for developing HR policies and procedures.
• Human resources managers who wish to sharpen their skills in writing HR policies and procedures.

Training Duration

Classroom: 5 Days

Online: 7 Days

Course Modules

Module 1: Methodology of HR Management

• Role of HR management
• Understanding the HR deliverables model
• Concept of “HR as Business partner”
• Understanding the move from “Traditional HR” to “Strategic HR”

Module 2: Human Resources Policies and Procedures

• Understanding the HR policies
• Understanding the HR procedures
• Importance of HR policies and procedures
• Developing the format of HR policies and procedures
• Understanding the importance of Statute inclusion
• Practical training on HR policy and procedures

Module 3: Development of human resources procedures

• Nature of policies and procedures
• Policies versus procedures
• Why are HR policies and procedures required?
• Expressing values in HR policies and procedures
• Importance of statutory inclusions
• Formulating HR policies and procedures
• A partial list of policies
• Contents and sections of a policy
• Practical policy writing activities
• Differences between processes and procedures
• Considerations in developing processes and procedures
• Building your process
• Use of flowchart symbols
• Writing detailed procedures to support process maps
• Main considerations in developing HR procedures
• Developing HR procedures – practical application

Module 4: Creating HR Policy, Processes, Procedures

• Key indicators in creating/developing
• Use of Flowchart symbols
• Effective writing of policies and procedures in detailed format
• Understanding the development process
• Understanding the HR management system

Module 5: Techniques of Writing

• Basic writing tips
• Writing in an impersonal style
• Organizing paragraphs and sentences
• Using simple, specific and positive language
• Using active verbs
• Applying easy and effective grammatical rules
• The gunning fog index for writing complexity    
• Grammar and use of active verbs
• Writing not in a personal form
• How to organize and present?
• Why use simple, specific and positive language?

Module 6: Human Resources Management Systems (HRMS) and policies and procedures

• Introduction and briefing
• Relating HRMS to policies and procedures
• The various applications
  • Oracle human resources management system
  • Sap human resources management system
  • Other options

Delivery Method

This program is taught through a mix of practical activities, theory, group work and case studies. Training manuals and additional reference materials are provided to the participants.

CERTIFICATION

Upon successful completion of the training, participants will be awarded a certificate of course completion

Course Booking

Please use the “book now” or “inquire” buttons on this page to either book your space or make further enquiries.