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Beyond Customer Service Excellence

By: GoldStead Resources Company Limited

Lagos State, Nigeria

24 - 28 May, 2021  5 days

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NGN 120,000

Venue: Lagos Learning Centre, Plot 8 Alhaji Idowu Street, Akowonjo, Lagos

Other Dates

Venue Date Fee  
Lagos Learning Centre, Plot 8 Alhaji Idowu Street, Akowonjo, Lagos, State, Nigeria 23 - 27 Aug, 2021 NGN120000

The game has changed; giving good, even excellent Customer service is no longer anywhere near good enough. The new game is beyond service, it requires relationships, engagement, dialogues, and world-class experiences. This 5 days training will take participants through the latest science, models, and theories on how to get and stay ahead of the curve in the new 24/7/365 "always-on" competitive landscape.

At the end of this training, participants will learn the importance of taking responsibility to own and resolve issues. The training will be delivered to specifically meet business needs. It will highlight why value is a uniquely personal concept (and how to deliver it, time after time)?

Lagos Learning Centre, Plot 8 Alhaji Idowu Street, Akowonjo, Lagos May 24 - 28 May, 2021
Lagos Learning Centre, Plot 8 Alhaji Idowu Street, Akowonjo, Lagos, State, Nigeria 23 - 27 Aug, 2021

Registration: 08:30:am - 09:00:am

Class Session: 09:00:am - 05:00:am

NGN 120,000.00
USD 450.00
(Convert Currency)

Rosemary Okonkwo 08037119334

Event can be adjusted to suite requirement/ 10% discount for 5 or more participants

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