Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Healthcare Customer Service Course

By: Capacity for Africa

Lagos State, Nigeria

08 - 12 Jan, 2024  5 days

Follow Event

  

NGN 250,000

Venue: Lagos Learning Centre, 1A Unity Road, Ikeja

Other Dates

Venue Date Fee  
Lagos Learning Centre, 1A Unity Road, Ikeja, Lagos State, Nigeria 08 - 12 Apr, 2024 NGN250000
Lagos Learning Centre, 1A Unity Road, Ikeja, Lagos State, Nigeria 08 - 12 Jul, 2024 NGN250000
Lagos Learning Centre, 1A Unity Road, Ikeja, Lagos State, Nigeria 07 - 11 Oct, 2024 NGN250000
This customer service course for hospitals, medical centers, clinics, maternity homes and health maintenance organizations (HMOs) focuses on the “people skills” those working in healthcare must master in order to earn top patient satisfaction scores. The program addresses service challenges specific to healthcare environments. It is taught in a highly interactive format and is designed to keep those who rarely sit behind a desk engaged throughout the workshop.

For Whom

All levels of staff of  hospitals, medical centers, clinics, maternity homes and HMOs including Doctors, Nurses, Midwives, Pharmacists, Lab Scientists and  Technicians, Receptionists etc.

 

Lagos Learning Centre, 1A Unity Road, Ikeja Jan 08 - 12 Jan, 2024
Lagos Learning Centre, 1A Unity Road, Ikeja, Lagos State, Nigeria 08 - 12 Apr, 2024
Lagos Learning Centre, 1A Unity Road, Ikeja, Lagos State, Nigeria 08 - 12 Jul, 2024
Lagos Learning Centre, 1A Unity Road, Ikeja, Lagos State, Nigeria 07 - 11 Oct, 2024

Registration: 10:00:am - 04:00:am

NGN 250,000.00 + 12,500.00 (VAT)
USD 1,000.00 + 50.00 (VAT)
(Convert Currency)

Dr Gosim Martin, Director of Program +2348034963464

10% discount for 2 or more participants from the same organization
Capacity for Africa Faculty

Related Courses

Effective Front Desk Management and Customer Service Training Effective Front Desk Management and Customer Service Training

12 days, 15 - 26 Apr, 2024 

2024-04-15 12:04:00 2024-04-15 12:04:00
Lagos State, Nigeria

Capacity for Africa

How does the person manning the front desk of your office or business handle several people simultaneously with professionalism and poise? This fast-paced course is specifically designed to answer ...

Data and Records Management for Administrators Workshop Data and Records Management for Administrators Workshop

5 days, 18 - 22 Mar, 2024 

2024-03-18 12:03:00 2024-03-18 12:03:00
Lagos State, Nigeria

Capacity for Africa

Besides current trends and technology in data science, this course also covers all aspects of record and data management related to understanding the processes involved, the guidelines that ...

Hospital Management Course Hospital Management Course

5 days, 08 - 12 Jan, 2024 

2024-01-08 12:01:00 2024-01-08 12:01:00
Lagos State, Nigeria

Capacity for Africa

Managing hospital for growth and profitability involves an unwavering focus on patient experience. This in turn requires a thorough understanding of who the hospital customer is and how to customize ...

Leadership Skills Workshop for Engineers and Project Managers Leadership Skills Workshop for Engineers and Project Managers

5 days, 15 - 19 Jan, 2024 

2024-01-15 12:01:00 2024-01-15 12:01:00
Lagos State, Nigeria

Capacity for Africa

This workshop is designed to: Teach skills needed to lead projects, drive innovation, and influence others in an engineering role. Differentiate between leadership, ‘leaderful Ness’ and ...