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Strategy 4.0 Execution Using Balanced Scorecard and Lean Techniques

By: Cynet East Africa Consultancy


20 - 24 May, 2024  5 days

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USD 1,050

Venue: Sarova Whitesands, Hotel, Mombasa, Kenya

To many organizations, strategic plan ends at its launch after that many are not aware of the next step and even if they are aware, they do not understand how to monitor and evaluate the progress of the plan. This course on Strategic Planning using the Balanced Scorecard and Lean Techniques  helps organizations to put strategy at the heart of everything they do. By translating strategy into a balanced set of objectives - covering Finance, Customer, Internal Processes and People. The Balanced Scorecard (BSC) is a performance management tool that gives a quick and comprehensive view of the business KPIs. Using different KPI metrics, BSC identifies, analyse, controls and improves internal business functions and measures their external outcomes. A Balanced Scorecard provides a quantitative analysis of several performance metrices by which organizations can interpret information to make better decisions. The Balanced Scorecard puts strategy at the heart of your organization, allowing you to focus 100% of your employees’ effort on the achievement of company objectives. It provides a powerful framework for the rapid and effective implementation of strategy, delivering breakthrough performance improvement.

Learning Objectives:

By the end of this course, the participants will be able to:

  • Translate strategy to operational terms.
  • Align the organization operations to the strategy.
  • Develop guidelines in Setting Measures and Targets using KPI’s.
  • Make Strategy Everyone’s Everyday Job
  • Make strategy a continual process.

Target Audience

This course is designed specifically for high level decision makers in the organization who may  include but not limited to:

  • Board members
  • Chief Executive Officer/Managing Director
  • Heads of department
  • Financial Officers and Controllers
  • Process Managers
  • Strategic Planning Managers


Practical application, interactive sessions with role plays, personal coaching, sharing sessions and workshop-oriented activities. The training is hands-on experience of building Balanced Scorecards from scratch for participants’ own organizations. A variety of team-based activities, videos and discussion will also be used to enable participants to grasp the end-to-end process of creating and implementing a Balanced Scorecard.

The Journey

Module 1: Balanced Scorecard and Its Application

  • Introduction to the Balanced Scorecard
  • Building a Strategy Focused Organization (SFO)
  • Balanced Scorecard and the Performance Metrics – The 4 Perspectives
  • Examples of Specific Metrics – Financial Perspective
  • Lag and lead measures / KPIs.

Module 2: Understanding Strategy and Building Strategy Maps

  • Understanding organizational strategy
  • Strategy maps and strategic themes
  • Principles of developing strategy maps and strategy alignment
  • Exploring the strategies of participants’ own organizations
  • Creating strategy maps for participants own organizations (CASE STUDY)
  • Strategic measures / KPIs
  • Linking strategy and business planning

Module 3: 5S Lean Methodology in Strategy Implementation

  • 5S Principles
  • 5S as a strategy for cultural change
  • The learning & growth perspective in detail
  • Creating a climate for action
  • Cascading the Strategy Map using 5S

Module 4: Balanced Scorecard KPI and Data

  • Strategic assessment framework
  • Review the foundations of the strategy.
  • The information required to evaluate strategies.
  • Strategic evaluation matrix
  • How to measure regulatory performance

Module 5: Corporate Performance, Governance and Business Ethics

  • Stakeholders and Corporate Performance
  • Agency Theory
  • Governance Mechanisms
  • Ethics and Strategy


Upon successful completion of the 5 Day training, delegates will be awarded certificate of course completion

Sarova Whitesands, Hotel, Mombasa, Kenya May 20 - 24 May, 2024

Class Session: 09:00:am - 04:00:am

USD 1,050.00
USD 1,050.00
USD 1,050.00
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Janet Cherono/Nancy Kemunto +254 792 972525/+254 204401089

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