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Training on Exceeding Customer Service Excellence Training on Exceeding Customer Service Excellence

5 days, Aug 10 - 14 Aug, 2026  

2026-08-10 12:08:00
Lagos State, Nigeria

GoldStead Learning Centre

“Providing Excellent Customer Service”. . . everyone knows what that is supposed to mean. . . in fact much of what is required is simply common sense (it just isn’t always common ...

AI for Regulatory Excellence and Operational Efficiency AI for Regulatory Excellence and Operational Efficiency

4 days, Aug 10 - 13 Aug, 2026  

2026-08-10 12:08:00
Abuja FCT, Nigeria

Mithrive Global

Regulation is evolving and so must the tools that support it. This course explores how Artificial Intelligence (AI) can transform regulatory functions and operational processes by enhancing ...

Leading with Emotional Excellence Course Leading with Emotional Excellence Course

4 days, Aug 10 - 13 Aug, 2026  

2026-08-10 12:08:00
Nigeria

Fontini Consulting Ltd

This highly interactive Emotional Excellence training event provides a dynamic and innovative approach to increase your emotional excellence which will in turn increase your skills for influencing ...

Training on Hospitality and Customer Service Excellence Training on Hospitality and Customer Service Excellence

5 days, Aug 10 - 14 Aug, 2026  

2026-08-10 12:08:00
Lagos State, Nigeria

Learnway Africa

This course is designed for individuals working in the hospitality industry who want to provide exceptional customer service and create a memorable experience for their guests. Throughout the course, ...

Business Process Optimization Business Process Optimization

4 days, Aug 17 - 20 Aug, 2026  

2026-08-17 12:08:00
Abuja FCT, Nigeria

Mithrive Global

In today's fast-paced business environment, inefficiencies can slow down growth and increase costs. Business Process Optimization (BPO) is the key to streamlining operations, improving ...

Training on Hospitality Etiquette and Customer Service Excellence Training on Hospitality Etiquette and Customer Service Excellence

5 days, Aug 17 - 21 Aug, 2026  

2026-08-17 12:08:00
Lagos State, Nigeria

GoldStead Learning Centre

Success in any industry relies on relationships: with co-workers, clients, suppliers or investors.When you are polite and considerate in dealing with others, you’re more likely to create ...

Customer Service Excellence in the Hospitality Industry Customer Service Excellence in the Hospitality Industry

3 days, Aug 18 - 20 Aug, 2026  

2026-08-18 12:08:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

This course aims to equip participants with the essential skills and knowledge needed to deliver outstanding customer service in the hospitality industry. By the end of the course, participants will ...

Achieving Administrative Excellence Achieving Administrative Excellence

2 day, Aug 19 - 20 Aug, 2026  

2026-08-19 12:08:00
Lagos State, Nigeria

JK Michaels Consulting

Administrative professionals are highly valued for their ability to wear many hats, cope with high-level responsibilities, and work with both speed and accuracy. Organising all the pieces and parts ...

Conference on Achieving Administrative Excellence: Managing the Office of the Future Conference on Achieving Administrative Excellence: Managing the Office of the Future

5 days, Aug 24 - 28 Aug, 2026  

2026-08-24 12:08:00
Lagos State, Nigeria

Capacity for Africa

This program will focus on adopting a strategic mindset to perform at your peak. Administrative excellence requires boosting your image, communication skills, professional development and job ...

Artificial Intelligence (AI) for Leadership Excellence and Governance Artificial Intelligence (AI) for Leadership Excellence and Governance

5 days, Aug 24 - 28 Aug, 2026  

2026-08-24 12:08:00
Lagos State, Nigeria

GoldStead Learning Centre

Heads of Departments play a critical role in translating organizational strategy into operational results while maintaining compliance, quality, and accountability. As Artificial Intelligence (AI) ...

Beyond Service Excellence: Creating Unforgettable Guest Experiences in Hospitality Beyond Service Excellence: Creating Unforgettable Guest Experiences in Hospitality

5 days, Aug 24 - 28 Aug, 2026  

2026-08-24 12:08:00
Lagos State, Nigeria

GoldStead Learning Centre

In today’s luxury beach resort environment, guests expect more than flawless service, they seek emotional connections, personalized attention, and memorable experiences that inspire loyalty and ...

Beyond Customer Service Excellence Training Beyond Customer Service Excellence Training

5 days, Aug 24 - 28 Aug, 2026  

2026-08-24 12:08:00
Lagos State, Nigeria

GoldStead Learning Centre

The game has changed; giving good, even excellent Customer service is no longer anywhere near good enough. The new game is beyond service, it requires relationships, engagement, dialogues, and ...

Workshop on EFQM: Leaders for Excellence Workshop on EFQM: Leaders for Excellence

5 days, Aug 31 - 04 Sep, 2026  

2026-08-31 12:08:00
Lagos State, Nigeria

Human Capital Associates Global Consult Ltd

What is the definition of excellence? What are the fundamental concepts that organizations need to embody to become excellent? Are there criteria for excellence that an organization can use to assess ...

Change Management and Organizational Transformation Change Management and Organizational Transformation

4 days, Aug 31 - 03 Sep, 2026  

2026-08-31 12:08:00
Abuja FCT, Nigeria

Mithrive Global

Change is inevitable, but successful transformation is intentional. Organizations that fail to adapt risk being left behind, while those that embrace change with structured strategies ...

Business Leadership Skills Workshop: Leadership Excellence for Senior Management Business Leadership Skills Workshop: Leadership Excellence for Senior Management

5 days, Sep 07 - 11 Sep, 2026  

2026-09-07 12:09:00
Lagos State, Nigeria

Capacity for Africa

We have created this powerful Executive Leadership Program to equip you with the strategies and techniques to become a highly successful leader as well as an exceptional manager. It is often said ...

Elevating Customer Experience: Achieving Customer Service Excellence Elevating Customer Experience: Achieving Customer Service Excellence

3 days, Sep 08 - 10 Sep, 2026  

2026-09-08 12:09:00
Lagos State, Nigeria

Newways Consulting

This workshop covers the essentials of customer service excellence, including how to create a customer-focused culture, handle customer complaints and feedback, and provide exceptional customer ...

Administrative Excellence and Business Writing Course Administrative Excellence and Business Writing Course

12 days, Sep 14 - 25 Sep, 2026  

2026-09-14 12:09:00
Lagos State, Nigeria

Capacity for Africa

Administrative professionals are highly valued for their ability to wear many hats, cope with high-level responsibilities, and work with both speed and accuracy. Organizing all the pieces and parts ...

Conference on Protocol, Liaison and Administrative Excellence Conference on Protocol, Liaison and Administrative Excellence

5 days, Sep 14 - 18 Sep, 2026  

2026-09-14 12:09:00
Nigeria

Fontini Consulting Ltd

This intensive three-day training conference is thoughtfully tailored for Protocol and Administrative Staff serving in Private and Government institutions, diplomatic missions, and corporate ...

Workshop on Achieving Administrative Excellence Workshop on Achieving Administrative Excellence

5 days, Sep 14 - 18 Sep, 2026  

2026-09-14 12:09:00
Rivers State, Nigeria

Human Capital Associates Global Consult Ltd

Administrative excellence pertains to the quality of work and the calibre of service that you provide in carrying out your responsibilities.  Excellence by definition exceeds the routine ...

Achieving Administrative Excellence Achieving Administrative Excellence

4 days, Sep 21 - 24 Sep, 2026  

2026-09-21 12:09:00
Nigeria

Francis Consulting

Why Attend Administrative professionals are highly valued for their ability to wear many hats, cope with high-level responsibilities, and work with both speed and accuracy. Organizing all the pieces ...

Achieving Administrative Excellence, Managing the Office of the Future Achieving Administrative Excellence, Managing the Office of the Future

3 days, Sep 22 - 24 Sep, 2026  

2026-09-22 12:09:00
Lagos State, Nigeria

Newways Consulting

Administrative professionals are highly valued for their ability to wear many hats, cope with high-level responsibilities, and work with both speed and accuracy.  Organizing all the pieces and ...

Workshop on Strategy for Operational Excellence: The Lean Principle Workshop on Strategy for Operational Excellence: The Lean Principle

5 days, Nov 16 - 20 Nov, 2026  

2026-11-16 12:11:00
Nigeria

Human Capital Associates Global Consult Ltd

Lean is about organizational transformation towards operational excellence. If your organization's strategy addresses operational and organizational excellence, this course will be of great value ...

Workshop on Freedom of Information Act and Administrative Excellence Workshop on Freedom of Information Act and Administrative Excellence

5 days, Dec 14 - 18 Dec, 2026  

2026-12-14 12:12:00
Lagos State, Nigeria

Human Capital Associates Global Consult Ltd

An Act to make public records and information more freely available, provide for public access to public records and information, protect public records and information to the extent consistent with ...



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