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Mastering Customer Connections: Effective Communication Skills for Customer Service Mastering Customer Connections: Effective Communication Skills for Customer Service

3 days, Mar 03 - 05 Mar, 2026  

2026-03-03 12:03:00
Lagos State, Nigeria

Newways Consulting

This workshop covers the principles of effective communication skills for customer service, including how to communicate effectively with customers, handle difficult customers, and use non-verbal ...

Integrating Lean and Six Sigma Workshop Integrating Lean and Six Sigma Workshop

4 days, Mar 03 - 06 Mar, 2026  

2026-03-03 12:03:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

Lean and Six Sigma have the same general purpose of providing the customer with the best possible quality, cost, delivery, and a newer attribute, nimbleness. There is a great deal of overlap, and ...

Gamification Course Gamification Course

3 days, Mar 03 - 05 Mar, 2026  

2026-03-03 12:03:00
Lagos State, Nigeria

Newways Consulting

Gamification is a way of making ordinary activities more engaging based on lessons learned from games.This course will teach participants the emerging trends, and frameworks of gamification, why it ...

Fundamentals of Selling - Options, Strategy and Tactics Course Fundamentals of Selling - Options, Strategy and Tactics Course

3 days, Mar 03 - 05 Mar, 2026  

2026-03-03 12:03:00
Lagos State, Nigeria

Newways Consulting

This course Fundamentals of Selling - Options, Strategy and Tactics Course is designed for you if you would like to: Know how to find more of your ideal clients. Get a positive response to your ...

Training on Cost of Poor Quality Training on Cost of Poor Quality

3 days, Mar 03 - 05 Mar, 2026  

2026-03-03 12:03:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

Simply, just what it sounds like it is. Cost of Poor Quality is how much money a nonconforming condition costs your organization… The “How Much Does it Hurt” metric. And quite the ...

Techniques for Implementing Anti-Money Laundering Schemes Course Techniques for Implementing Anti-Money Laundering Schemes Course

3 days, Mar 03 - 05 Mar, 2026  

2026-03-03 12:03:00
Lagos State, Nigeria

Newways Consulting

This course provides a comprehensive and practical analysis of Money Laundering schemes, Anti-Money Laundering legislation, and counter-measure techniques and implementation. Participants will learn ...

13th Annual E-Library Management Conference 2025 13th Annual E-Library Management Conference 2025

3 days, Mar 03 - 05 Mar, 2026  

2026-03-03 12:03:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

Theme: Integration of Artificial Intelligence and Automation in E-Library Services This course explores the transformative impact of Artificial Intelligence (AI) and automation on modern ...

Occupational Health and Safety Management Systems (OHSMS) Certification Course Occupational Health and Safety Management Systems (OHSMS) Certification Course

3 days, Mar 03 - 05 Mar, 2026  

2026-03-03 12:03:00
Lagos State, Nigeria

Newways Consulting

This course provides an understanding of the structure, contents and applicability of the Occupational Health and Safety Management Systems. It covers the recognition, avoidance, abatement, and ...

Cost Reduction Opportunities in Purchasing Function Course Cost Reduction Opportunities in Purchasing Function Course

3 days, Mar 03 - 05 Mar, 2026  

2026-03-03 12:03:00
Lagos State, Nigeria

Newways Consulting

This career building training course will examine an organization’s revenue that is spent on goods and services - everything from raw materials to spares and stocks. Hence, when the goal is to ...

Setting up Standard Asset and Facilities Management Course Setting up Standard Asset and Facilities Management Course

3 days, Mar 03 - 05 Mar, 2026  

2026-03-03 12:03:00
Lagos State, Nigeria

Newways Consulting

The Facilities Management of physical assets like power plants, power distribution networks, utility plants, roads, piping, buildings, housing etc. is critical for the continuity of organizations. In ...

Treasury Operations and Corporate Cash Management Course Treasury Operations and Corporate Cash Management Course

3 days, Mar 03 - 05 Mar, 2026  

2026-03-03 12:03:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

The banking crisis of 2008, which created financial havoc around the world, caused considerable savings and wealth to evaporate, strained the equity levels of global organizations to unprecedented ...

Administrators Challenges of the 21st Century Course- Reactive Versus Proactive Strategies Administrators Challenges of the 21st Century Course- Reactive Versus Proactive Strategies

3 days, Mar 03 - 05 Mar, 2026  

2026-03-03 12:03:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

Organizations are experiencing rapid changes which are creating several challenges to modern administrators. Most notably is the need for administrators to absorb more workload and improve the ...

The Company Secretary/Legal Adviser Program The Company Secretary/Legal Adviser Program

4 days, Mar 03 - 06 Mar, 2026  

2026-03-03 12:03:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

In-House Counsel are faced with many challenges. The job can include a huge variety of topics, depending upon the activities of their organisation. So, company lawyers have to be flexible and ...

Training on How to Plan, Organize, Administer and Implement Successful Training Events Training on How to Plan, Organize, Administer and Implement Successful Training Events

3 days, Mar 03 - 05 Mar, 2026  

2026-03-03 12:03:00
Lagos State, Nigeria

Newways Consulting

Successful training events require a collaborative effort between training coordinators, trainers, participants and department managers. This course outlines all the training concepts and topics ...

Entrepreneurial Skills: Environmentally Sustainable Practices and Social Entrepreneurship Course Entrepreneurial Skills: Environmentally Sustainable Practices and Social Entrepreneurship Course

4 days, Mar 03 - 06 Mar, 2026  

2026-03-03 12:03:00
Lagos State, Nigeria

Newways Consulting

This course is designed to help participants evaluate the business skills and commitment necessary to successfully operate an entrepreneurial venture and review the challenges and rewards of ...

Digital Marketing and Social Media Advertising Digital Marketing and Social Media Advertising

3 days, Mar 03 - 05 Mar, 2026  

2026-03-03 12:03:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

This course provides a comprehensive introduction to digital marketing and social media advertising, designed for professionals looking to enhance their online presence and drive engagement. ...

Successful Maintenance Strategy and Asset Management Course Successful Maintenance Strategy and Asset Management Course

3 days, Mar 03 - 05 Mar, 2026  

2026-03-03 12:03:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

Now You Can Learn Maintenance and Asset Management  Like a Seasoned Professional  – And It’s Easier Than You Ever Thought Possible! Maintenance can be an expensive function, but ...

Lead Auditor Tools for a Professional Internal Audit Course Lead Auditor Tools for a Professional Internal Audit Course

3 days, Mar 03 - 05 Mar, 2026  

2026-03-03 12:03:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

Now You Can acquire the tools, tips, secrets that only Seasoned Auditors use – And It’s Easier Than You Ever Thought Possible! What you'll learn: How to prepare questions to the ...

Inventory Management and Optimization Inventory Management and Optimization

3 days, Mar 03 - 05 Mar, 2026  

2026-03-03 12:03:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

This course is designed for professionals seeking to improve their skills in inventory management and optimization techniques. Participants will learn how to effectively manage inventory levels, ...

Achieving Administrative Excellence, Managing the Office of the Future Achieving Administrative Excellence, Managing the Office of the Future

3 days, Mar 03 - 05 Mar, 2026  

2026-03-03 12:03:00
Lagos State, Nigeria

Newways Consulting

Administrative professionals are highly valued for their ability to wear many hats, cope with high-level responsibilities, and work with both speed and accuracy.  Organizing all the pieces and ...

Defensive Driving Training Course Defensive Driving Training Course

3 days, Mar 03 - 05 Mar, 2026  

2026-03-03 12:03:00
Lagos State, Nigeria

Newways Consulting

Defensive Driving Training offers a cost-effective solution to help: Keep your employees safe on the road, on and off the job Decrease the risk of motor vehicle collisions and traffic violations ...

Education Stakeholders Workshop:Engaging the Private Sector in Delivering Basic Education Education Stakeholders Workshop:Engaging the Private Sector in Delivering Basic Education

4 days, Mar 03 - 06 Mar, 2026  

2026-03-03 12:03:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

“Understanding Household and School Proprietor Needs in Low-Fee Private Schools: A Needs and Impact Assessment of the IDP Rising Schools Program” “The Role of the Private Sector in ...

Understanding the Reinsurance Industry Course Understanding the Reinsurance Industry Course

3 days, Mar 03 - 05 Mar, 2026  

2026-03-03 12:03:00
Lagos State, Nigeria

Newways Consulting

Through this training programme you can enhance your knowledge of how reinsurance works, and how your role impacts the business, for those new to, unfamiliar with or have lost touch with aspects of ...

Change Management and Service Leadership Workshop Change Management and Service Leadership Workshop

4 days, Mar 03 - 06 Mar, 2026  

2026-03-03 12:03:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

Leading change is an essential management skill every manager and supervisor need to develop. Resistance to change can challenge trust, erode loyalty, limit productivity, and stall the change ...

Effective Leadership Communication and Influence Effective Leadership Communication and Influence

2 day, Mar 03 - 04 Mar, 2026  

2026-03-03 12:03:00
Lagos State, Nigeria

Rekrut Consulting Limited

The "Effective Leadership Communication and Influence" course is tailored for leaders seeking to enhance their communication skills and harness the power of influence. Participants will ...

Retention Revolution: Keeping Customers for Life Retention Revolution: Keeping Customers for Life

2 day, Mar 03 - 04 Mar, 2026  

2026-03-03 12:03:00
Lagos State, Nigeria

Rekrut Consulting Limited

In an era of fierce competition, the true measure of business success lies not only in acquiring customers but in retaining them for the long term. "Retention Revolution" is a two-day ...

Contract Drafting, Bidding, Evaluation, Negotiation and Award Training Contract Drafting, Bidding, Evaluation, Negotiation and Award Training

2 day, Mar 04 - 05 Mar, 2026  

2026-03-04 12:03:00
Lagos State, Nigeria

Rekrut Consulting Limited

The "Contract Drafting, Bidding, Evaluation, Negotiation & Award" course is designed to provide participants with a comprehensive understanding of the end-to-end procurement process, ...

Fundamentals of Human Resource Management Workshop Fundamentals of Human Resource Management Workshop

2 day, Mar 04 - 05 Mar, 2026  

2026-03-04 12:03:00
Lagos State, Nigeria

Rekrut Consulting Limited

The "Fundamentals of Human Resource Management Workshop" is designed to provide a comprehensive understanding of the core principles and practices in HR management. Participants will ...

Fuel Pricing Methodologies Course Fuel Pricing Methodologies Course

7 days, Mar 08 - 14 Mar, 2026  

2026-03-08 12:03:00
Rwanda

TSI Limited

The Fuel Pricing Methodologies course provides professionals with a structured understanding of how fuel prices are determined, the factors influencing them, and the strategies used to analyze and ...

Predictive Maintenance in Oilfield Equipment: Leveraging IoT and AI Predictive Maintenance in Oilfield Equipment: Leveraging IoT and AI

5 days, Mar 09 - 13 Mar, 2026  

2026-03-09 12:03:00
Rivers State, Nigeria

GTC

This course offers a practical and forward-looking exploration of predictive maintenance in oilfield operations, focusing on how Internet of Things (IoT) technologies and Artificial Intelligence (AI) ...

Project Finance Fundamentals Training Project Finance Fundamentals Training

19 days, Mar 09 - 27 Mar, 2026  

2026-03-09 12:03:00
Lagos State, Nigeria

Capacity for Africa

This course is designed to assist investment professionals and financial analysts in gaining an understanding of the fundamentals of project finance. Our multi-discipline faculty will provide ...

Project Monitoring and Evaluation Training Project Monitoring and Evaluation Training

19 days, Mar 09 - 27 Mar, 2026  

2026-03-09 12:03:00
Lagos State, Nigeria

Capacity for Africa

This course builds on participants’ understanding and skills of how to develop sustainable and cost effective monitoring and evaluation processes and practices within their own projects, ...

Cash Management and Counterfeit Currency Course Cash Management and Counterfeit Currency Course

5 days, Mar 09 - 13 Mar, 2026  

2026-03-09 12:03:00
Kenya

Stepsure Training and Research Institute (STRI)

 Understand cash management, counterfeit detection, and secure currency handling. General Information 1.Customized Training: Courses designed to meet the specific needs of participants. ...

Human Resource Leadership Human Resource Leadership

5 days, Mar 09 - 13 Mar, 2026  

2026-03-09 12:03:00
Kenya

Cynet East Africa Consultancy

Human Resource Leadership Training equips HR professionals with the mindset and skills to lead with impact. The course focuses on aligning HR strategies with business goals, managing talent through ...

Risk Intelligence: Predictive Modelling for Insurance and Finance Risk Intelligence: Predictive Modelling for Insurance and Finance

5 days, Mar 09 - 13 Mar, 2026  

2026-03-09 12:03:00
Abuja FCT, Nigeria

GTC

This course provides a practical framework for leveraging predictive analytics to strengthen risk management in the financial and insurance sectors. The curriculum explores how statistical models, ...

AI-Powered Financial Planning and Predictive Analytics AI-Powered Financial Planning and Predictive Analytics

5 days, Mar 09 - 13 Mar, 2026  

2026-03-09 12:03:00
Abuja FCT, Nigeria

GTC

This course offers practical, hands-on guidance designed to equip participants with the skills and strategic insights required to leverage artificial intelligence for smarter financial ...

Nigerian New Tax Law and Fiscal Policy Course Nigerian New Tax Law and Fiscal Policy Course

5 days, Mar 09 - 13 Mar, 2026  

2026-03-09 12:03:00
Lagos State, Nigeria

TSI Limited

This practical 5 days course on the New Nigeria Tax Law and Fiscal Policy is designed for a practical, applied learning track, suitable for professionals in accounting, law, finance etc., who want to ...

Contemporary Issues in Public Sector Auditing Course -Implications for Corporate Governance Contemporary Issues in Public Sector Auditing Course -Implications for Corporate Governance

3 days, Mar 10 - 12 Mar, 2026  

2026-03-10 12:03:00
Lagos State, Nigeria

Newways Consulting

An effective public sector audit activity strengthens governance by materially increasing citizens’ ability to hold their public sector entity accountable. Auditors perform an especially ...

Modern Trends for Building Efficient and Productive Administrators Workshop Modern Trends for Building Efficient and Productive Administrators Workshop

3 days, Mar 10 - 12 Mar, 2026  

2026-03-10 12:03:00
Lagos State, Nigeria

Newways Consulting

The Theme for the workshop is Modern Trends for Building Efficient and Productive Administrators Workshop Objective Organizations are experiencing rapid changes which are creating several ...

Empower Trade Unions: Create Relevance and Industrial Harmony Course Empower Trade Unions: Create Relevance and Industrial Harmony Course

3 days, Mar 10 - 12 Mar, 2026  

2026-03-10 12:03:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

The Trade Union Movement the world over has recently more than at any other time in its history come under severe stress and threats as a result of internal and external pressures that have arisen ...

Preventing and Managing Pollution and Environmental Degradation as a Tool for Resource Efficiency Course Preventing and Managing Pollution and Environmental Degradation as a Tool for Resource Efficiency Course

3 days, Mar 10 - 12 Mar, 2026  

2026-03-10 12:03:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

This course gives you the opportunity to expand your understanding of environmental management as a means of reducing consumption; and avoiding, minimizing or reducing pollution of the environment, ...

Positioning Purchasing, Tendering and Supplier Selection for Value Creation Course Positioning Purchasing, Tendering and Supplier Selection for Value Creation Course

3 days, Mar 10 - 12 Mar, 2026  

2026-03-10 12:03:00
Lagos State, Nigeria

Newways Consulting

The Effective Purchasing, Tendering and Supplier Selection training course aimed at developing / strengthening the understanding of the crucial role played by the supplier in delivering customer ...

Training on Effective Coaching and Mentoring as a Tool to Resolving People Performance Issues Training on Effective Coaching and Mentoring as a Tool to Resolving People Performance Issues

3 days, Mar 10 - 12 Mar, 2026  

2026-03-10 12:03:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

Most managers know, regardless of their levels of experience, that the people-performance issues are the greatest challenges of their jobs. The secret to success is to be able to multiply ...

Financial Mastery for Entrepreneurs: Strategies and Techniques for Effective Financial Management Financial Mastery for Entrepreneurs: Strategies and Techniques for Effective Financial Management

4 days, Mar 10 - 13 Mar, 2026  

2026-03-10 12:03:00
Lagos State, Nigeria

Newways Consulting

This workshop is designed for entrepreneurs who want to develop a better understanding of financial management principles and techniques that can help them manage their businesses more effectively. ...

Strategic Human Resource Management, Industrial Relations and Labour Laws Course Strategic Human Resource Management, Industrial Relations and Labour Laws Course

4 days, Mar 10 - 13 Mar, 2026  

2026-03-10 12:03:00
Lagos State, Nigeria

Newways Consulting

Each day will be dedicated to one topic that will be extensively explored. Evolutionary trend analysis, skill building exercises, role plays, and videos are some of the training methodologies used. ...

Winning Difficult Interpersonal Relationships Course Winning Difficult Interpersonal Relationships Course

3 days, Mar 10 - 12 Mar, 2026  

2026-03-10 12:03:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

Some believe that successfully navigating relationships is an inherent quality that can’t be learned - but this is not true. Developing your interpersonal skills increases your self-awareness ...

The Art of Internal Control over Financial Reporting Course The Art of Internal Control over Financial Reporting Course

3 days, Mar 10 - 12 Mar, 2026  

2026-03-10 12:03:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

How to stop millions of penalties  on faulty financial statement with 12 easy to understand Internal Controls What you'll learn Perform an actual internal audit engagement for internal ...

Building the Best Supply Chain Operations: Principles for Continuity and Sustainability Course Building the Best Supply Chain Operations: Principles for Continuity and Sustainability Course

4 days, Mar 10 - 13 Mar, 2026  

2026-03-10 12:03:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

Amazing Tips, Tricks and Secrets That Will Make Sure You Don’t suffer down time But THRIVE with supply chain operations! Why Attend? When supply chains are weak, the flow of goods and services ...

Workshop on Time Series Modeling Workshop on Time Series Modeling

3 days, Mar 10 - 12 Mar, 2026  

2026-03-10 12:03:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

Econometric modeling has become a major tool in empirical study. Time series econometric as one of the main tools has enabled economist and other social scientists to analyse and explain various ...

Effective Meeting and Event Planning Course Effective Meeting and Event Planning Course

4 days, Mar 10 - 13 Mar, 2026  

2026-03-10 12:03:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

Techniques and Methodologies to Plan a Wide Variety of Meetings and Events Many organizations host or participate in a variety of meetings and events, large and small, throughout the year. When ...

Liquid Natural Gas (LNG) Plant Safety Program Liquid Natural Gas (LNG) Plant Safety Program

4 days, Mar 10 - 13 Mar, 2026  

2026-03-10 12:03:00
Lagos State, Nigeria

Newways Consulting

LNG Plant Safety Training is compulsory for those responsible for safety in the LNG industry. The course is specifically designed for those responsible for the care, use or incident control of LNG ...

Safety in Process Equipment Design and Operation Course Safety in Process Equipment Design and Operation Course

4 days, Mar 10 - 13 Mar, 2026  

2026-03-10 12:03:00
Lagos State, Nigeria

Newways Consulting

This training course provides an overview of important elements of process safety as they are often encountered in today’s industrial practice. The emphasis is on engineering design aspects of ...

Quality Education: Key Role of School Administrators Course Quality Education: Key Role of School Administrators Course

4 days, Mar 10 - 13 Mar, 2026  

2026-03-10 12:03:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

The need to improve the quality of education at all levels has made this forum to be established. The aim of this course is to: “Improve all aspects of the quality of education to achieve ...

Hospitality and Guest Relations Training Hospitality and Guest Relations Training

4 days, Mar 10 - 13 Mar, 2026  

2026-03-10 12:03:00
Lagos State, Nigeria

Newways Consulting

In hospitality great service choreography and enthusiasm are essential. This course explores the ins and outs of guest relations and what it takes to deliver great service. Course objective At the ...

Crafting Memorable Experiences: Customer Experience Management Essentials Crafting Memorable Experiences: Customer Experience Management Essentials

3 days, Mar 10 - 12 Mar, 2026  

2026-03-10 12:03:00
Lagos State, Nigeria

Newways Consulting

This workshop covers the essentials of customer experience management, including how to design and deliver a positive customer experience, measure and improve customer satisfaction, and use customer ...

Effective Performance Management Techniques Effective Performance Management Techniques

2 day, Mar 10 - 11 Mar, 2026  

2026-03-10 12:03:00
Lagos State, Nigeria

Rekrut Consulting Limited

Performance management is a critical component in achieving organizational success. This course is designed to equip participants with the knowledge and skills needed to implement effective ...

Customer Service Excellence - The Moment of Truth Customer Service Excellence - The Moment of Truth

2 day, Mar 10 - 11 Mar, 2026  

2026-03-10 12:03:00
Lagos State, Nigeria

Rekrut Consulting Limited

This dynamic two-day course is designed to elevate the customer service skills of professionals across industries. Focusing on the concept of "The Moment of Truth," participants will ...

Healthcare Management and Administration Training Healthcare Management and Administration Training

2 day, Mar 10 - 11 Mar, 2026  

2026-03-10 12:03:00
Lagos State, Nigeria

Rekrut Consulting Limited

The "Health Care Management & Administration" course is designed to provide healthcare professionals and administrators with a comprehensive understanding of the strategic, operational, ...

Logistics Management Training Logistics Management Training

2 day, Mar 10 - 11 Mar, 2026  

2026-03-10 12:03:00
Lagos State, Nigeria

Rekrut Consulting Limited

The "Logistics Management" course is designed to provide participants with a comprehensive understanding of logistics and supply chain management. Over two days, participants will delve ...

Corporate Branding Essentials Corporate Branding Essentials

2 day, Mar 11 - 12 Mar, 2026  

2026-03-11 12:03:00
Lagos State, Nigeria

Rekrut Consulting Limited

The "Corporate Branding Essentials" course is designed to equip participants with the knowledge and skills to build and manage a strong corporate brand. Over two days, participants will ...



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