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Client Engagement and Relationship Management Client Engagement and Relationship Management

3 days, Jul 13 - 15 Jul, 2026  

2026-07-13 12:07:00
Lagos State, Nigeria

Greenville Consulting

When working with clients who haven’t chosen a product or service themselves, the path to engagement requires extra care, empathy, and precision. This course is tailored for those who need to ...

Customer Relationship Management (CRM) Training Course Customer Relationship Management (CRM) Training Course

4 days, Jul 27 - 30 Jul, 2026  

2026-07-27 12:07:00
State, Nigeria

Mithrive Global

Customer relationships are the backbone of every successful business. A well-implemented Customer Relationship Management (CRM) strategy allows businesses to manage interactions, nurture leads, and ...

Customer Relationship Management in the Age of AI and Automation Customer Relationship Management in the Age of AI and Automation

5 days, Jul 27 - 31 Jul, 2026  

2026-07-27 12:07:00
Akwa Ibom State, Nigeria

GTC

This course examines how intelligent technologies are reshaping customer engagement, service delivery, and retention strategies. It looks critically at key areas such as AI-driven customer insights, ...

Excellence in Customer Service - Optimizing the Customer Experience Excellence in Customer Service - Optimizing the Customer Experience

3 days, Jul 29 - 31 Jul, 2026  

2026-07-29 12:07:00
Lagos State, Nigeria

Greenville Consulting

Achieving Excellence in Customer Service training course is designed to give participants the skills, strategies, and customer service best practices they require to take their organization from good ...

Exceptional Customer Service Exceptional Customer Service

3 days, Aug 17 - 19 Aug, 2026  

2026-08-17 12:08:00
Lagos State, Nigeria

Alpha Partners

The Exceptional Customer Service training course will cover the following topics and more: Service Principles Serving ‘Captive’ Customers Defining Service Standards What Signals Are You ...

Workshop on Call Centre Management and Customer Service Workshop on Call Centre Management and Customer Service

5 days, Aug 31 - 04 Sep, 2026  

2026-08-31 12:08:00
Abuja FCT, Nigeria

Human Capital Associates Global Consult Ltd

A productive, professional Call Centre is the heart of any operation and business. Call Centre employees who know how to handle the great variety of situations that present themselves with skill and ...

Workshop on Customer Relationship Management (CRM) Best Practices Workshop on Customer Relationship Management (CRM) Best Practices

5 days, Sep 14 - 18 Sep, 2026  

2026-09-14 12:09:00
Lagos State, Nigeria

Human Capital Associates Global Consult Ltd

Customer relationship management (CRM) is a term that refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer ...

Complaint Resolution Strategy: Developing and Monitoring Effective Complaint Management Systems. Complaint Resolution Strategy: Developing and Monitoring Effective Complaint Management Systems.

5 days, Sep 14 - 18 Sep, 2026  

2026-09-14 12:09:00
Rivers State, Nigeria

Human Capital Associates Global Consult Ltd

Course Overview: This advanced, practitioner-focused course equips senior management professionals with the strategic knowledge and leadership capabilities required to design, implement, and monitor ...

Workshop on Customer Satisfaction and Loyalty Management Workshop on Customer Satisfaction and Loyalty Management

5 days, Oct 12 - 16 Oct, 2026  

2026-10-12 12:10:00
Lagos State, Nigeria

Human Capital Associates Global Consult Ltd

Every business organization`s success depends on the satisfaction of the customers. In any business the customers always come “first” and then the profit. Those companies that are ...



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