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Training on Business Etiquette and Excellent Customer Service Training on Business Etiquette and Excellent Customer Service

5 days, Sep 07 - 11 Sep, 2026  

2026-09-07 12:09:00
Lagos State, Nigeria

GoldStead Learning Centre

The only distinguishing factor between two competing firms is service.  How do you present yourself to the outer world? have you ever aspired to own the voice of the customer? By the end of this ...

Training on Exceeding Customer Service Excellence Training on Exceeding Customer Service Excellence

5 days, Sep 07 - 11 Sep, 2026  

2026-09-07 12:09:00
Lagos State, Nigeria

GoldStead Learning Centre

“Providing Excellent Customer Service”. . . everyone knows what that is supposed to mean. . . in fact much of what is required is simply common sense (it just isn’t always common ...

Training on Advanced Skill Development for Front Desk Officers Training on Advanced Skill Development for Front Desk Officers

5 days, Sep 07 - 11 Sep, 2026  

2026-09-07 12:09:00
Lagos State, Nigeria

GoldStead Learning Centre

To help you make the most of the all-important role of your frontline people. At the end of the training, the participant should be able to: Handle difficult people with skill and professionalism ...

Training on Advanced Administrative Skills and Office Management for Senior Executives Training on Advanced Administrative Skills and Office Management for Senior Executives

12 days, Sep 07 - 18 Sep, 2026  

2026-09-07 12:09:00
Lagos State, Nigeria

Learnway Africa

The Advanced Administrative Skills and Office Management fof Senior Executives course is a professional development program designed to provide participants with the knowledge and skills needed to ...

Front Desk and Cubicle Management Techniques Training Front Desk and Cubicle Management Techniques Training

5 days, Sep 07 - 11 Sep, 2026  

2026-09-07 12:09:00
Lagos State, Nigeria

GoldStead Learning Centre

In today’s business environment, the front desk officer (customer service, receptionists, cashiers, tellers, etc.) has an all-important role on the public image of the organisation.  Being ...

Basic Front Desk and Customer Service Skills Training Basic Front Desk and Customer Service Skills Training

5 days, Sep 07 - 11 Sep, 2026  

2026-09-07 12:09:00
Lagos State, Nigeria

GoldStead Learning Centre

As a front desk/customer service officer in an organization, how do you handle several people and requests simultaneously with professionalism and poise? Providing excellent customer service is the ...

Training on Effective Human Resource Management for People Managers Training on Effective Human Resource Management for People Managers

12 days, Sep 07 - 18 Sep, 2026  

2026-09-07 12:09:00
Lagos State, Nigeria

Learnway Africa

Human Resource Management is a discipline that focuses on the effective management of an organization's workforce. The primary objective of this course is to provide students with an ...

Training on Purchasing and Procurement Management Training on Purchasing and Procurement Management

5 days, Sep 07 - 11 Sep, 2026  

2026-09-07 12:09:00
Lagos State, Nigeria

GoldStead Learning Centre

Purchasing and procurement functions are about much more than bringing goods and services into an organization. They are the foundation of strong, collaborative relationships with suppliers. Since ...

Logistics and Supply Chain Management Training Course Logistics and Supply Chain Management Training Course

5 days, Sep 07 - 11 Sep, 2026  

2026-09-07 12:09:00
Lagos State, Nigeria

GoldStead Learning Centre

To gain an edge in today’s competitive environment, your warehouse and inventory management system must be lean, mean, and super-efficient. Those responsible for running an effective warehouse ...

Beyond Customer Service Excellence Training Beyond Customer Service Excellence Training

5 days, Sep 07 - 11 Sep, 2026  

2026-09-07 12:09:00
Lagos State, Nigeria

GoldStead Learning Centre

The game has changed; giving good, even excellent Customer service is no longer anywhere near good enough. The new game is beyond service, it requires relationships, engagement, dialogues, and ...

Training on Strategic Negotiations and Conflict Resolutions for Public and Private Sector Executives Training on Strategic Negotiations and Conflict Resolutions for Public and Private Sector Executives

5 days, Sep 07 - 11 Sep, 2026  

2026-09-07 12:09:00
Lagos State, Nigeria

GoldStead Learning Centre

Strategic negotiations and conflict management skills are critical skills for any manager to be effective in the workplace. Conflict situations are common in the work situation. It is thus important ...

Training on Customer Relationship Management that Works Training on Customer Relationship Management that Works

5 days, Sep 07 - 11 Sep, 2026  

2026-09-07 12:09:00
Lagos State, Nigeria

GoldStead Learning Centre

To create the framework for best practices in customer-centric organizations toward meeting and even exceeding customer expectations. Covers Customer Relationship Skills, CRM Technology, Data Mining, ...

Training on Advanced Secretarial Skills for Executive Assistants Training on Advanced Secretarial Skills for Executive Assistants

12 days, Sep 07 - 18 Sep, 2026  

2026-09-07 12:09:00
Lagos State, Nigeria

Learnway Africa

The role of the executive secretary is rapidly changing and he/she is taking on more of the work of the manager.  He/she need to develop administrative skills into managerial talents in order to ...

Training on Advanced Treasury and Cash Management Course Training on Advanced Treasury and Cash Management Course

12 days, Sep 07 - 18 Sep, 2026  

2026-09-07 12:09:00
Lagos State, Nigeria

Learnway Africa

A course on Advanced Treasury and Cash Management is an intensive course that covers a wide range of topics related to managing cash flows, liquidity, and financial risk for an organization. The ...

Training on Advanced Team Development and Management for Senior Executives Training on Advanced Team Development and Management for Senior Executives

12 days, Sep 07 - 18 Sep, 2026  

2026-09-07 12:09:00
Lagos State, Nigeria

Learnway Africa

The Advanced Team Development and Management for Senior Executives course is a professional development program designed for experienced leaders and managers looking to enhance their skills in ...

Training on Professional Telephone Skills for the Help Desk Officers Training on Professional Telephone Skills for the Help Desk Officers

5 days, Sep 07 - 11 Sep, 2026  

2026-09-07 12:09:00
Lagos State, Nigeria

GoldStead Learning Centre

The front office/help desk is a place where the relentless ringing of the phone can slowly drive a perfectly sane, patient and skilled help desk operator into a frazzled shell of their former self. ...

Training on Effective People and Business Relationship Management Skills for Managers Training on Effective People and Business Relationship Management Skills for Managers

12 days, Sep 07 - 18 Sep, 2026  

2026-09-07 12:09:00
Lagos State, Nigeria

Learnway Africa

Doing the job while building good relationships is essential to doing good business!.  Strategically positioning the business is dependent on the leadership. While the most important asset of ...

Training on Hospitality Etiquette and Customer Service Excellence Training on Hospitality Etiquette and Customer Service Excellence

5 days, Sep 07 - 11 Sep, 2026  

2026-09-07 12:09:00
Lagos State, Nigeria

GoldStead Learning Centre

Success in any industry relies on relationships: with co-workers, clients, suppliers or investors.When you are polite and considerate in dealing with others, you’re more likely to create ...

Training on Safety and Security Techniques for Humanitarian/Aid Workers Training on Safety and Security Techniques for Humanitarian/Aid Workers

5 days, Sep 07 - 11 Sep, 2026  

2026-09-07 12:09:00
Lagos State, Nigeria

GoldStead Learning Centre

In recent decades, humanitarian/aid workers have increasingly found themselves operating in complex and rapidly changing socio-political environments. As a result, they face numerous risks in ...

Emotional Intelligence for Call Center Representatives Emotional Intelligence for Call Center Representatives

5 days, Sep 07 - 11 Sep, 2026  

2026-09-07 12:09:00
Lagos State, Nigeria

GoldStead Learning Centre

The path to success is paved with quality customer experiences. Arguably, it is the best way to increase revenue in any business, especially in the long-term. However, knowing ourselves is a ...

Training on Achieving Result through People: People and Business Relationship Management Skill for Managers Training on Achieving Result through People: People and Business Relationship Management Skill for Managers

12 days, Sep 07 - 18 Sep, 2026  

2026-09-07 12:09:00
Lagos State, Nigeria

Learnway Africa

Doing the job while building good relationships is essential to doing good business! In the realm of leadership and management, achieving exceptional results is inseparable from effectively managing ...

Training on Effective Leadership and Communication Skills for Senior Executives Training on Effective Leadership and Communication Skills for Senior Executives

5 days, Sep 07 - 11 Sep, 2026  

2026-09-07 12:09:00
Lagos State, Nigeria

Learnway Africa

Superior communication skills have long been associated with leadership. In this training course, we look at both of these ingredients of success and bring them together in a comprehensive and ...

Training on Emergency Action Plan for Managers: Crisis under Control Training on Emergency Action Plan for Managers: Crisis under Control

5 days, Sep 07 - 11 Sep, 2026  

2026-09-07 12:09:00
Lagos State, Nigeria

Learnway Africa

Disasters - natural or man-made - can occur anytime, and an Emergency Action Plan must always be at hand to help your employees respond to the situation. It is essential for survival and minimization ...

Training on Emotional Intelligence and Anger Management in the Workplace for Top Executives Training on Emotional Intelligence and Anger Management in the Workplace for Top Executives

12 days, Sep 07 - 18 Sep, 2026  

2026-09-07 12:09:00
Lagos State, Nigeria

Learnway Africa

As the pace of the world increases and our environment makes more and more demands on our cognitive, emotional and physical resources, the ability to respond appropriately to feelings in ourselves ...

Training on Accounts Receivables, Debt Recovery and Credit Policies Management Training on Accounts Receivables, Debt Recovery and Credit Policies Management

5 days, Sep 07 - 11 Sep, 2026  

2026-09-07 12:09:00
Lagos State, Nigeria

Learnway Africa

Efficient management of accounts receivables, debt recovery, and credit policies is crucial for the financial health and sustainability of any organization.  This is because a sizable share ...

Training on Service Quality and Customer Satisfaction: Tools and Techniques Training on Service Quality and Customer Satisfaction: Tools and Techniques

5 days, Sep 07 - 11 Sep, 2026  

2026-09-07 12:09:00
Lagos State, Nigeria

GoldStead Learning Centre

At the end of this training, Service Quality and Customer Satisfaction: Tools and Techniques participants will learn to: Establish the importance of setting and reviewing customer service standards ...

Training on Business Etiquette and Excellent Service Delivery Training on Business Etiquette and Excellent Service Delivery

5 days, Sep 07 - 11 Sep, 2026  

2026-09-07 12:09:00
Lagos State, Nigeria

GoldStead Learning Centre

This course will equip participants with the knowledge, skills, and professional attitudes needed to practice proper business etiquette and deliver excellent customer service, thereby enhancing ...

Front Desk and Cubicle Managment Techniques Training Front Desk and Cubicle Managment Techniques Training

5 days, Sep 07 - 11 Sep, 2026  

2026-09-07 12:09:00
Lagos State, Nigeria

GoldStead Learning Centre

In today’s business environment, the front desk officer (customer service, receptionists, cashiers,tellers, etc) has an all-important role on the public image of the organisation.  Being ...

Training on Driving Behavior and Personality Development Training on Driving Behavior and Personality Development

5 days, Sep 14 - 18 Sep, 2026  

2026-09-14 12:09:00
Lagos State, Nigeria

GoldStead Learning Centre

Changing driver behaviour is not easy. Providing information alone does not necessarily lead to changes in behaviour. While drivers are learning and applying practical skills, knowledge and ...

Training on School Bus Safety Management for Drivers Training on School Bus Safety Management for Drivers

5 days, Sep 14 - 18 Sep, 2026  

2026-09-14 12:09:00
Lagos State, Nigeria

GoldStead Learning Centre

This programme addresses the rules and procedures for effective management of the school bus during and after school runs, driving rules, safety regulations, vehicle inspection and bus operation. ...

Training on Work Ethics and Safety Awareness for Drivers Training on Work Ethics and Safety Awareness for Drivers

5 days, Sep 14 - 18 Sep, 2026  

2026-09-14 12:09:00
Lagos State, Nigeria

GoldStead Learning Centre

Statistics has shown that while effort is being made to maintain a positive culture in the workplace, drivers can only perform optimally starting from the ethical values of the organisation. ...

Training on Advanced Service Etiquette and Safety Tips for Drivers Training on Advanced Service Etiquette and Safety Tips for Drivers

5 days, Sep 14 - 18 Sep, 2026  

2026-09-14 12:09:00
Lagos State, Nigeria

GoldStead Learning Centre

Good first impression is everyone’s business in any organization and drivers are not excluded. In most cases, drivers have the first contact and sometimes the final contact with customers. With ...

Training on Service Delivery and Safety Techniques for Dispatch and Delivery Riders Training on Service Delivery and Safety Techniques for Dispatch and Delivery Riders

5 days, Sep 14 - 18 Sep, 2026  

2026-09-14 12:09:00
Lagos State, Nigeria

GoldStead Learning Centre

Delivery and dispatch riders provide a valuable service in delivering information for the business community or home deliveries for the general public. Traffic congestion and parking restrictions ...

Training on Best Practice in Pension Administration Training on Best Practice in Pension Administration

5 days, Sep 14 - 18 Sep, 2026  

2026-09-14 12:09:00
Lagos State, Nigeria

Learnway Africa

The Best Practice in Pension Administration course is designed to provide professionals in the pension industry with the knowledge and skills necessary to effectively manage pension plans and ...

Training on Business Data Analytics and Reporting: Intermediate Excel Skill for Managers Training on Business Data Analytics and Reporting: Intermediate Excel Skill for Managers

12 days, Sep 14 - 25 Sep, 2026  

2026-09-14 12:09:00
Lagos State, Nigeria

Learnway Africa

Business Data Analytics and Reporting: Intermediate Excel Skills for Managers" is a course designed to teach managers the fundamental techniques of data analysis and reporting using Microsoft ...

Training on Basic Data Analytics for Beginners Training on Basic Data Analytics for Beginners

5 days, Sep 14 - 18 Sep, 2026  

2026-09-14 12:09:00
Lagos State, Nigeria

Learnway Africa

In today's data-driven world, the ability to harness and analyze data is a fundamental skill for professionals in various fields. This introductory course, "Basic Data Analytics for ...

Training on Truck Management and Safety Awareness Training on Truck Management and Safety Awareness

5 days, Sep 14 - 18 Sep, 2026  

2026-09-14 12:09:00
Lagos State, Nigeria

GoldStead Learning Centre

Truck management and safety awareness course provides participants with training to inspect and operate tractor-trailers and to assume driver responsibilities on the road and at pickup/delivery ...

Training on Wheel Intelligence and Control for Drivers Training on Wheel Intelligence and Control for Drivers

5 days, Sep 14 - 18 Sep, 2026  

2026-09-14 12:09:00
Lagos State, Nigeria

GoldStead Learning Centre

More than 35,000 people die in crashes every year. That comes to about 96 deaths every day – or four deaths every hour. Many of those deaths are the result of incidents that take place during ...

Training on Advanced Technical Report Writing and Presentation Skills Training on Advanced Technical Report Writing and Presentation Skills

12 days, Sep 14 - 25 Sep, 2026  

2026-09-14 12:09:00
Lagos State, Nigeria

Learnway Africa

An effective business report captures and provides the right level of information on findings or projects accurately and logically.  Report Writing for Technical Professionals is designed to ...

Fraud Detection and Investigation for Internal Auditors Fraud Detection and Investigation for Internal Auditors

5 days, Sep 14 - 18 Sep, 2026  

2026-09-14 12:09:00
Lagos State, Nigeria

Learnway Africa

This course is designed to help internal auditors develop the skills and knowledge necessary to effectively detect and investigate fraud within their organizations. Participants will learn how to ...

Training on Front Desk and Cubicle Management Techniques Training on Front Desk and Cubicle Management Techniques

5 days, Sep 14 - 18 Sep, 2026  

2026-09-14 12:09:00
Lagos State, Nigeria

Learnway Africa

This course is designed for professionals who work in an office environment and want to learn effective techniques for managing front desk and cubicle spaces. Throughout the course, you will learn ...

Training on Hospitality and Customer Service Excellence Training on Hospitality and Customer Service Excellence

5 days, Sep 14 - 18 Sep, 2026  

2026-09-14 12:09:00
Lagos State, Nigeria

Learnway Africa

This course is designed for individuals working in the hospitality industry who want to provide exceptional customer service and create a memorable experience for their guests. Throughout the course, ...

Training on Human Resource Metrics and Analytics: The Strategic Business Partner Training on Human Resource Metrics and Analytics: The Strategic Business Partner

5 days, Sep 14 - 18 Sep, 2026  

2026-09-14 12:09:00
Lagos State, Nigeria

Learnway Africa

This course is designed for human resources professionals who want to learn how to use metrics and analytics to measure the effectiveness of HR programs and strategies. Throughout the course, you ...

Training on Human Resource Business Partner (HRBP) Training on Human Resource Business Partner (HRBP)

5 days, Sep 14 - 18 Sep, 2026  

2026-09-14 12:09:00
Lagos State, Nigeria

Learnway Africa

A Human Resource Business Partner (HRBP) is a strategic partner and consultant to an organization's leadership team. The HRBP plays a crucial role in aligning business objectives with employees ...

Training on IFRS Technicalities and Advanced Budget Presentation, Administration and Management Techniques Training on IFRS Technicalities and Advanced Budget Presentation, Administration and Management Techniques

12 days, Sep 14 - 25 Sep, 2026  

2026-09-14 12:09:00
Lagos State, Nigeria

Learnway Africa

Budgeting and cost analysis are crucial elements for the management of contemporary organizations. This IFRS Technicalities and Advanced Budget Presentation, Administration, and Management ...

Training on Human Resource Metrics, Analytics and Insight: The Strategic Business Partner Training on Human Resource Metrics, Analytics and Insight: The Strategic Business Partner

12 days, Sep 14 - 25 Sep, 2026  

2026-09-14 12:09:00
Lagos State, Nigeria

Learnway Africa

Human Managers and leaders often ask the questions, How do I predict employee turnover? When do I make the decision to hire? These questions can be answered if we keep key HR metrics and analyse the ...

Purchasing and Procurement Management Training Course Purchasing and Procurement Management Training Course

5 days, Sep 14 - 18 Sep, 2026  

2026-09-14 12:09:00
Lagos State, Nigeria

Learnway Africa

Purchasing and Procurement Management is a course that focuses on the fundamental principles and practices of purchasing and procurement in business operations. This course provides a ...

Training on Quality Assurance and Quality Control Essentials Training on Quality Assurance and Quality Control Essentials

5 days, Sep 14 - 18 Sep, 2026  

2026-09-14 12:09:00
Lagos State, Nigeria

Learnway Africa

At the end of this training programme, participants will be able to: Define Quality Assurance and Quality Control, and understand their importance in various industries and contexts. Identify the ...

Training on Record Keeping and File Management Training on Record Keeping and File Management

5 days, Sep 14 - 18 Sep, 2026  

2026-09-14 12:09:00
Lagos State, Nigeria

Learnway Africa

The Record Keeping and File Management course is designed to provide participants with the knowledge and skills necessary to create, organize, and maintain records and files in various settings. ...

Training on Public – Private - Partnership (PPP) that works Training on Public – Private - Partnership (PPP) that works

5 days, Sep 14 - 18 Sep, 2026  

2026-09-14 12:09:00
Lagos State, Nigeria

Learnway Africa

PPP projects are very complex with large financial outputs and consequences. The projects include infrastructure, power generation, utilities all of which should be implemented efficiently and in a ...

Training on Public Presentation Skills Training on Public Presentation Skills

5 days, Sep 14 - 18 Sep, 2026  

2026-09-14 12:09:00
Lagos State, Nigeria

Learnway Africa

Are you ready? Ready to become an inspiring, impactful speaker? As a three-time contender for the World Championship of Public Speaking. Learn how to prepare, craft, and deliver a great speech with ...

Training on Revenue Generation and Management: Best Practices Training on Revenue Generation and Management: Best Practices

5 days, Sep 14 - 18 Sep, 2026  

2026-09-14 12:09:00
Lagos State, Nigeria

Learnway Africa

The most basic point about revenue is that without it, an organization cannot stay viable in the long run. Hence, the need to collect revenue to justify the fixed and variable expenses incurred to ...

Training on Strategic Communication and Media Presentation: Public Speaking Strategy that Works Training on Strategic Communication and Media Presentation: Public Speaking Strategy that Works

12 days, Sep 14 - 25 Sep, 2026  

2026-09-14 12:09:00
Lagos State, Nigeria

Learnway Africa

This course provides a comprehensive introduction to corporate communications and public relations: it is for anyone with an interest in corporate communication, or anyone seeking to understand the ...

Beyond Strategy Planning: From Implementation to Sustainment Beyond Strategy Planning: From Implementation to Sustainment

5 days, Sep 14 - 18 Sep, 2026  

2026-09-14 12:09:00
Lagos State, Nigeria

Learnway Africa

Having a strategic plan doesn’t guarantee that you will succeed in achieving your goals, much less sustain them. Once you have your strategy, the crucial question is what do you do next to ...

Training on Basic Bookkeeping Accounting Training on Basic Bookkeeping Accounting

5 days, Sep 21 - 25 Sep, 2026  

2026-09-21 12:09:00
Lagos State, Nigeria

GoldStead Learning Centre

The Basic Bookkeeping Accounting Course is an introductory course that provides an overview of the fundamental principles of bookkeeping and accounting. It is designed for individuals who are new to ...

Diversity and Inclusion Training: A Step-by-Step Guide for Employees Diversity and Inclusion Training: A Step-by-Step Guide for Employees

5 days, Sep 21 - 25 Sep, 2026  

2026-09-21 12:09:00
Lagos State, Nigeria

GoldStead Learning Centre

The evidence that mixed gender groups outperform single gender groups came from a Dutch (or Danish??) study where students were randomly assigned into all male, all female and mixed gender groups. ...

Al Mastery for Validating and Creating Business Plans Al Mastery for Validating and Creating Business Plans

5 days, Sep 21 - 25 Sep, 2026  

2026-09-21 12:09:00
Lagos State, Nigeria

GoldStead Learning Centre

This course equips entrepreneurs, business leaders, consultants, and innovators with the knowledge and tools to leverage Artificial Intelligence in designing, analyzing, and validating business ...

Al Mastery for Business Automations Al Mastery for Business Automations

5 days, Sep 21 - 25 Sep, 2026  

2026-09-21 12:09:00
Lagos State, Nigeria

GoldStead Learning Centre

This course equips business leaders, managers, and professionals with the knowledge and skills to leverage Artificial Intelligence for streamlining operations, reducing manual work, and driving ...

Training on Tomorrow's HR Department - Transform the HR Function Training on Tomorrow's HR Department - Transform the HR Function

5 days, Sep 21 - 25 Sep, 2026  

2026-09-21 12:09:00
Lagos State, Nigeria

GoldStead Learning Centre

In this exciting training we present the current results of the Chartered Institute of Personnel and Development (CIPD) survey of HR practitioners. This program provides a forum for experienced HR ...

Training on Crisis Management Techniques for Managers Training on Crisis Management Techniques for Managers

5 days, Sep 21 - 25 Sep, 2026  

2026-09-21 12:09:00
Lagos State, Nigeria

GoldStead Learning Centre

As a manager, you are bound to face many complex and ambiguous situations that leave you feeling uninformed, unprepared, or altogether lost on what your next move should be. For those in positions of ...



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